API Authentication Outage

Incident Report for ion by First Resonance

Resolved

We had an outage that affected our API authentication required to access the API with API key and secret. This affected our integrations and other customer automations that used this method of authentication. This happened due to an upgrade to the authentication service that resulted in a URL change. We have reverted the changes and will be communicating a timeline to move to the new URL path.

Posted Feb 07, 2024 - 22:00 UTC